/address_blue.gif border=0> /freedback_blue.gif border=0> /links_blue.gif border=0> /cont_persons_blue.gif border=0> /support_blue.gif border=0> /where_buy_blue.gif border=0> /guarantee_red.gif border=0> Guarantee and service For maintenance of high quality and long-term keeping of production the important precondition is the qualified packing, transportation and storage. Packing and Transportation Glass doors SKLO+GLAS, products from laminated and safety glass are packed on the special equipment in a durable shrinkage film, providing tightness and protection against surface damages. Corners of a glass are protected by plastic transporting corners. Mirrors and door-frames SKLO+GLAS are packed in special cardboard boxes. Accessories SKLO+GLAS are packed into foamed polythene and in special cardboard boxes. At transportation of insulated glazing units SKLO+GLAS, the cork pads, which are not absorbing humidity, are pasted on a surface of glass. They prevent damages of glass sheets on each other. Insulated glazing units SKLO+GLAS are transported and stored on a pallet with a soft rubber mat, fastened with strong packing polypropylene film. At unloading the insulated glazing units cannot be put directly on a corner, an edge on a hard surface and to drag over a floor! A delivery address, the full order information and all the customer data is indicated on packing. Delivery Company SKLO+GLAS has the branchy dealer network all over Ukraine, that allows to make a delivery of the order to the customer according to the delivery schedule on a specially equipped transport. Separate delivery is possible on demand of the customer, it is quoted as distance between city of the Manufacturer and city of the customer multiplied by rate 0,39 Euro/km. The mentioned distance is the double (there and back) referenced distance between Kharkov and city of the customer.. Customer communicates the exact address of delivery and the route there before of the order goes to work. Acceptance of production occurs at presence of representatives of company SKLO+GLAS and of the customer till the moment of unloading. The customer can check, unpack and unload production within 2 hours. At absence of claims to quality of production, safety of packing, completeness the reception-delivery document will be subscribed. Storage Insulated glazing units , laminated glass, glass sheets are stored only in vertical position on a pallet. The bottom and vertical support, an anti-turnover support of a pallet are protected by a soft mat to avoid damages of glass, edge or spacing frame. Between separate glass products the cork pads are glued, which are not absorbing humidity (we do not use a pads made from paper, cardboard, newspapers, etc.). At contact of surfaces of glass products that stand near each other superfluous humidity conducts to chemical reactions on surfaces, to leaching of glass, therefore glass products should be stored only in the dry, well aired rooms protected from atmospheric influence. The special attention is demanded by a product with chemical etching. At damage of a shrinkage film packing, the film should be removed for guarantee of proper ventilation of a product, therefore it is interdicted to store glass products on object during the wet construction works (plastering and filling of the walls, pouring of buckles, gluing of wall-papers, etc.) Guarantee      • Company SKLO+GLAS guarantees full conformity of production to requirements of the quality provided by the production technology, gives a guarantee on absence of industrial defects and rejects, gives a guarantee and certificates of quality of materials of which production SKLO+GLAS is made.      • Company SKLO+GLAS gives a guarantee on all accessories SKLO+GLAS, its functioning and safety of a covering within 24 months.      • Company SKLO+GLAS gives a guarantee on preservation of color of a door-frame for glass doors and resistance of a covering to abrasion within 24 months.      • Company SKLO+GLAS gives a guarantee on durability of hardware for mirrors SKLO+GLAS within 24 months. Installation Company SKLO+GLAS conducts the chief-installation and installation on objects all over Ukraine. Requirements for installation are presence of electricity on object, an easy approach to sockets, electrical panels etc., which conform to the norms and regulations of the safety standards.